Returns & Exchanges

At Home Free, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all eligible items. If your order doesn't meet your expectations, our dedicated support team is here to ensure a smooth and simple resolution.

Return Process

• 1.
  Initiate Your Request

  Log into your Home Free account and navigate to the order history section to select the items you wish to return and receive a return authorization number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags and accessories are included to qualify for a full refund.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.